Contact us: requests, questions, support
Party bus by the hour, or a bus with a driver for a local trip, an airport run or an event, in ten US metros.
Price shown before you commit, confirmed before you pay.
Reach us before or after you submit a request. A person reviews every message; we do not use an automated calling system to reach you back.
Ways to reach us
- Email: support@gobussin.com
- Phone: no phone line yet; email is the fastest way to reach us
- Business hours: Monday to Friday, 9:00 to 18:00 Eastern Time
- Mailing address: we do not take mail; use email
What to include
- Your name and the metro or route for your trip, if you have already started a request
- Your date and passenger count, if you have not yet submitted a request
- Whether your question is about pricing, an existing booking, or something else
What we do not do
We do not offer phone or 24/7 support, and we do not promise an instant response outside business hours. If your trip is time-sensitive, say so in your message.
Questions people ask before contacting us
- Is there a live chat option? Not currently; use the email above.
- How fast will I hear back? Within the business hours listed above; time-sensitive requests are prioritized when flagged.
- Can I change an existing booking here instead of through the booking flow? Yes, contact us with your booking details and we will confirm what is possible; see cancelling or changing a booking.
What we do not claim
We do not claim a fleet, drivers on staff, insurance coverage of our own on any vehicle, a network of partner operators, customer reviews, or an operating history. Vehicle images are illustrative. We are a new company that arranges each trip with a local partner.
Get my price
If you have not yet requested a trip, see our services and request there; contact us directly only for questions outside a specific request. The site shows an estimate range. A written quote can follow only after an available operator is found.